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The Windows 8 report from the front

October 25, 2012 by Dori Smith

I spent yesterday at a Microsoft Dev Camp in San Francisco with sessions taught by Microsoft evangelists. The camp’s focus was on Windows 8 for HTML5 and JavaScript developers—in particular, creating applications using technologies these developers already knew and selling them in the Microsoft store.

Those who’ve been around awhile might remember that this is one of my hot buttons (but in a good way). Otherwise, go read Apple doesn’t, Microsoft might (almost seven years old!) for some background.

Does Microsoft get it this time? Sadly, no. In fact, I’m fairly sure that they don’t remember having solved this issue previously.

Other takeaways:

  • Windows 8 is a disaster from a usability standpoint. Or more precisely, Win 8 makes perfect sense if you think that people use an OS because what they want to do is use an OS. Most of us use an OS because we want to get some task done: write an article, play a game, surf the Web, etc. The OS is in the background handling its required tasks, and it usually only presents itself when something has gone very wrong.

    MS appears to think that people want to sit and stare at their desktops and admire the way they look. I’ve never known anyone where this was their primary usage, although I don’t doubt that MS focus groups were able to dig some up. Sadly, this appears to be a case of the Windows tail wagging the computer-user dog—MS sells Windows, and makes a lot of money doing so, therefore, Windows must be at the center of all your computer using-tasks.

  • Because of its “learn from how you use it” nature, Windows 8 is going to be a support nightmare for help desks and consultants.

  • I think that a lot of people really don’t understand that Windows RT isn’t a full version of Windows 8, and this is going to bite MS. Hard.

  • Someone needs to teach MS evangelists how to use Powerpoint. Fewer words on the slides, please. And if I ever rule the world, reading the text off slides will be grounds for immediate death.

  • I signed up to an all-day event to be lectured at by MS evangelists, and I knew what I was in for. However, I thought it was reasonable to expect swag in return. Total haul: one ballpoint pen. That’s it. No t-shirt. No cheap-ass bag like the dozens I already have. No pad of paper. No voucher for a copy of Windows 8. Clearly, they misunderstood the terms of the understanding people have with evangelist-led events.

  • MS doesn’t understand how the Apple app store works—but thinks they do. Examples:

    1. They’re not allowing 99¢ apps. Apps are either free or have a minimum cost of $1.49. How many times have you found yourself saying, “Hey, it’s under a dollar, so why the hell not?” Developers, write off all those buyers.
    2. Here’s the chart they posted on how they perceive the opportunities in their store:Microsoft opportunities I’ve tried to add up the number of misconceptions several times now, and I keep failing because I’m laughing too hard.

Of course, I could be dead wrong (it wouldn’t be the first time!) and both Windows 8 and JavaScript-native apps could be huge hits. But I’m not betting that way.

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Posted in technology | 4 Comments

4 Responses

  1. on October 27, 2012 at 10:20 am Kathy Sierra

    aaaand you nailed it again especially with THIS sentence which should be taped to the wall of every product designer and developer ever (or for that matter, book author):

    ” Or more precisely, Win 8 makes perfect sense if you think that people use an OS because what they want to do is use an OS. ”

    It’s going up on MY wall, with a fill-in-your-own substitution for “Win 8″ and “use an OS”.

    Thank-you, as always.


    • on October 28, 2012 at 5:04 pm Dori Smith

      Kathy, I hadn’t thought of it from the meta POV, but you’re (as always) absolutely right. About the only exception that comes to mind is game developers.

      As for book authors, I always try to assume that readers want to get some piece of information and then go back to their real life — that is, no one learns JavaScript in order to learn JavaScript; rather, they learn JavaScript in order to accomplish some other meaningful-to-them task.

      Which says something about how successful I think the “everyone should learn to code” projects will turn out, I guess…


  2. on October 27, 2012 at 10:32 am Joe Marini

    I was there too! How did I miss you?


  3. on October 27, 2012 at 3:15 pm anon

    It is always funny when maclover is trying to comment microsoft innovations :) )



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